Privacy Policy
Last updated: 31/March/2026
TravelMedIndia (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By accessing or using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
a. Personal Information
• Full name
• Contact details (email, phone number)
• Location and travel details
b. Medical Information
• Medical history
• Reports, prescriptions, and diagnostic data
c. Technical Information
• IP address
• Browser type
• Device information
• Website usage data (via cookies)
How We Use Your Information
We use your information to:
• Facilitate medical consultations and treatments
• Connect you with hospitals and healthcare providers
• Arrange travel and concierge services
• Improve our website and services
• Communicate updates and respond to inquiries
• Comply with legal and regulatory requirements
Data Storage & Security
Your data is stored on secure servers and protected using appropriate security measures to prevent unauthorized access, disclosure, or misuse.
Data may be stored and processed in India or other countries where our service providers operate.
Data Retention
We retain your personal and medical information only as long as necessary for:
• Service delivery
• Legal compliance
• Dispute resolution
Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Improve user experience
• Analyze website traffic
• Enhance functionality
You can control cookie preferences through your browser settings.
Children’s Privacy
We may provide services for patients under the age of 18 with the consent and involvement of a parent or legal guardian. We do not knowingly collect personal information from children without appropriate parental or guardian consent.
Medical Disclaimer
TravelMedIndia acts solely as a facilitator. We do not provide medical advice, diagnosis, or treatment. All medical decisions are made solely by licensed healthcare professionals.
Data Breach Notification
In the event of any unauthorized access, data leak, or security breach involving personal information, we will take appropriate steps to investigate and address the issue and notify affected users where required under applicable laws.
Your Consent
By using our services, you explicitly consent to the collection and processing of your personal and medical information as described in this Privacy Policy.
Data Sharing & Disclosure
We may share your information with:
• Hospitals and doctors for treatment purposes
• Travel and accommodation partners
• Third-party service providers (e.g., analytics tools)
• Legal authorities when required by law
We do not sell your personal data.
International Data Protection & GDPR Compliance
For users located in the European Economic Area (EEA), we process personal and medical data in accordance with the General Data Protection Regulation (GDPR).
We ensure that all personal information is collected and processed lawfully, fairly, and transparently, and only for specified and legitimate purposes. We also implement appropriate technical and organizational measures to safeguard your data.
Users from the EEA have specific rights under GDPR, including the right to access, update, correct, or request deletion of their personal data. They may also have the right to restrict or object to certain types of data processing.
To exercise these rights, please contact us using the details provided below.
Contact Information
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Company: TravelMedIndia
Email: info.travelmedindia@gmail.com
Phone: +91-7347340221
Address: Chandigarh, India
Data Protection Officer: privacy.travelmedindia@gmail.com
Grievance Officer (India Compliance)
Email: privacy.travelmedindia@gmail.com
Response Time: Within 30 days
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.